Booking fees are NON-REFUNDABLE. You can reschedule an appointment up to 48 hours before the start of your original appointment at no additional cost. Your booking fee will be held for your future appointment.

If you are a no show to your appointment or if you must cancel within 48 hours of your appointment start time, your booking fee will be forfeited.

A grace period of 5 minutes from the start time of your appointment is tolerated. If you are late beyond 5 minutes, you will be subject to a CAD $30+tx late fee and may be required to reschedule your appointment as we may not have enough time to complete your service. Your booking fee will be forfeited. 

All permanent jewelry appointment booking fees and custom services are non-refundable. FINAL SALE