YOUR GUIDE TO PERMANENT JEWELRY APPOINTMENTS AND AFTERCARE
If you’re dreaming of a custom piece to enhance your jewelry collection for yourself or with your besties, RUNWAY23 is here to spark things up! Whether you’re thinking of booking or simply curious about the process, here’s everything you need to know about getting permanent jewelry with RUNWAY23.
HOW MUCH DOES IT COST TO GET PERMANENT JEWELRY ?
Starting at $60 for a stainless steel bracelet, we offer 4 different types of metals at different price tiers. Plus, we currently have an offer on permanent stainless steel chains — get 50% off your second and third piece when creating a stainless steel stack (gold or steel color).
For those of you who want that extra touch of personalization, we offer a variety of charms that can be added to your permanent jewelry.
PS: All our permanent chains are waterproof and hypoallergenic and come with a base warranty of 30-days on the welding. See price chart below for full pricing breakdown.
Pssst…! If you’re a charm-lover, did you know we offer a charm bar? Why not treat yourself while you’re at the boutique!
HOW TO BOOK A PERMANENT JEWELRY APPOINTMENT
STEP 1 : Choose your location
If visiting us at our Montreal boutique isn’t possible, rest assured, we’ll most likely come to a city near you.
Every weekend, our pop-up team takes the road to spread the love for permanent jewelry and charms across Quebec, Ontario and even Nova Scotia!
You can always view our pop-up schedule on our website or better yet, you can follow us on TikTok where we make all pop-up announcements about a week in advance.
STEP 2 : Find the best time for your appointment
Our permanent jewelry appointments take 15-30 minutes per person. In Montreal, we can accommodate 2 guests per 30 minutes and at pop-ups, 2 to 4 guests per 30 minutes depending on the city). We do ask that every guest books one appointment.
A $30 non-refundable booking fee is required to confirm your appointment. This $30 is a deposit that will be used towards your final invoice.
STEP 3 : Time to get welded
Upon booking, you will receive a confirmation email which will include the date, location and time. Make sure to show up 5 minutes prior to your appointment time. If you’re coming as a group and booked multiple time slots, feel free to show up together at the first appointment time.
WHAT CAN YOU EXPECT AT YOUR PERMANENT JEWELRY APPOINTMENT ?
Our technicians will greet you and give you a refresher on the price chart and welding process. They’re here to help, so ask any questions you may have.
STEP 1: Select your chain(s)
STEP 2: Select any charms you may want to add
STEP 3: Select where you’d like your chain welded (bracelet, anklet, necklace) & where to place the charms.
STEP 4: Let the technician know how adjusted (tight) you’d like it
STEP 5: Look away and let the magic happen!
WHAT IF YOU NEED TO GET YOUR PERMANENT JEWELRY REMOVED ?
Permanent doesn’t have to be forever. If for medical or personal reasons you need to remove your permanent jewelry, snip the welding site with scissors and keep the chain with you. You can always book an appointment with us to have it rewelded for $15. Use code REWELD at checkout — We got you bestie!
DO YOU PROVIDE ANY TYPE OF WARRANTY FOR OUR PERMANENT JEWELRY ?
Yes, we do! We offer two types of warranty. The base or extended warranties.
Base Warranty | 30 days on the welding site
We offer a 30-day warranty on the welding site. If for any reason your permanent jewelry’s weld weren’t to hold, we invite you to email us ASAP your receipt number as well as a photo of the broken weld at hello@runwaytwothree.com to schedule your repair. The warranty is only valid if you have the chain in hand at the moment of repair.
*The warranty does not cover breakage other than at the welding site. If your chain breaks at any other link, the warranty will not apply. Our team will be happy to assist you in a paid repair at the cost of CAD $15 + tx. To do so, kindly book an appointment online using code REWELD.
Extended Warranty | Unlimited Coverage for breakage, resizing, re-weld, discoloration
With our PERMANENT CARE By RW23 extended warranty, you'll benefit from unlimited coverage while subscribed to the warranty plan.
The warranty covers all breakage (at weld site or any other link), any discoloration or tarnishing, resizing or voluntary re-welds (ex: medical exam).
*Warranty must be purchased at the time of the appointment.
Price: CAD $5.00/month + tx.
PERMANENT JEWELRY AFTERCARE
All our permanent jewelry chains are waterproof. However, like any jewelry piece, it is important to take care of your dainty jewelry.
We recommend avoiding contact with any oils, perfumes and harsh chemicals like chlorine, but if you must go for a swim, make sure to rinse your chain afterwards and pat it dry.
Need more permanent jewelry inspiration? Head over to our Instagram.
And, since you made it all the way here, screenshot this and show it to our technician at your appointment for a free charm — see you soon!